ИННОВАЦИОННЫЕ ТЕХНОЛОГИИ В ИНДУСТРИИ ГОСТЕПРИИМСТВА: ПЕРСПЕКТИВЫ И РЕАЛИЗАЦИЯ В УЗБЕКИСТАНЕ

Аннотация

The development of information technology and growing competition in the hotel services market necessitate the active use of innovation in the activities of modern hotels. Innovation is now considered one of the important competitive advantages in the hospitality industry. Innovation in the hospitality industry can be defined as an innovation implemented in practice in the form of a new or improved product, process or method, created as a result of the introduction of new ideas and knowledge to better meet the needs of customers of the hotel enterprise. Hospitality technology innovation refers to new and improved methods and tools used in the hospitality industry to improve efficiency, convenience, and customer satisfaction. Keywords: hospitality industry, innovation, technology, tourism, services, green technologies.