USE OF INFORMATION AND COMMUNICATION TECHNOLOGIES IN MANAGEMENT RESEARCH

Аннотация

This article discusses the application of information and communication technologies in management research. Information is becoming a significant strategic factor in modern socio- economic and geopolitical development. The information product today is the basis for increasing the production of material goods and one of the determining factors of democratic transformation of governance. It should be noted that the study usually includes analysis, but is not limited to it, since it is a higher level of creative activity and may contain in various combinations observation, evaluation, experimentation and classification, development of indicators, etc. “USE OF INFORMATION AND COMMUNICATION TECHNOLOGIES IN MANAGEMENT RESEARCH” P age 12 | 7 KEYWORDS: Management, technologies, observation, evaluation, experimentation, classification, development, indicators, democratic transformation. INTRODUCTION since in the preparation of management decisions, not only quantitative, but also The use of information and communication qualitative (subjective) metrics such as technologies, both in the field of public customer satisfaction, employee creativity, administration and in the social sphere, is not new product performance, etc. This is just a computerization of some functions and confirmed by the results of studies that have business processes in public authorities, we shown that the balance sheet is a useful are talking about a significant restructuring of source of information in determining the the work and organizations of social value and evaluating the performance of an infrastructure based on the use of organization only when the book value of its information and communication assets at least approximately correlates with technologies. their market value. Thus, the relevance of analytical activity in a THE MAIN FINDINGS AND RESULTS broad sense in modern economic and political conditions is growing. The openness of the The use of modern ICT helps to increase the Uzbek economy (including accession to the efficiency of the work of public authorities WTO) and the associated competition with and their interaction with society and, highly developed economies, in which the accordingly, ensures an increase in the quality increase in competitiveness is largely of public services provided. The daily use of achieved through complex analytical work telecommunications in classroom and self- using the achievements of science and study work is designed to ensure the quality information technology (IT), should be taken of the services provided. into account. The main idea of the concept is the However, in the modern business community, presentation of information reflecting the key there is a growing understanding that in order aspects of the organization's activities in the to assess the success organizations, form of a structured scorecard that can be traditional economic analysis is not enough, used not only as a comprehensive indicator of “USE OF INFORMATION AND COMMUNICATION TECHNOLOGIES IN MANAGEMENT RESEARCH” P age 13 | 7 its state, but also as the basis of a conditions for the creative work of teachers; management system that provides a link ensure students with open and convenient between the strategic initiatives of the access to information and communication management and the current activities of the resources; ensuring the development of organization’s management, and provides intellectual and creative abilities of students; employees with strategy-oriented providing guarantees for the acquisition of performance indicators. modern knowledge and skills by students and comprehensive preparation for self- Thus, the implementation of the BSC concept realization in society through the systematic implies that the organization has: management of key processes in an − missions, visions of substantive activities, educational institution. New information strategies and concepts of its technologies make it possible to modernize development; and intensify the educational process, it − mechanisms for ensuring communication becomes more effective, more interesting, between the strategic, tactical and interactive, allows you to include various operational levels of management, as channels of information perception, which well as bringing (interpretation) to each undoubtedly improves the quality of employee of strategic goals organizations students’ knowledge. within the relevant business processes; Information and communication technologies − systems of quantitatively measurable will ensure the proper level of training of indicators (not only financial) of the state specialists who speak a foreign language to and prospects, as well as methods and solve practical problems, participate in means of measuring the degree of international cooperation, and carry out compliance of the results of managerial scientific work. decisions with the goals set; The development of information and The process of informatization of educational communi