The concept and types of state control in public services delivery

Аннотация

This article analyzes the organizational and ACCEPTED 14 June 2025 PUBLISHED 16 July 2025 legal mechanisms for ensuring legality and discipline in VOLUME Vol.07 Issue07 2025 the provision of public services in Uzbekistan. It examines various forms of control (parliamentary, CITATION judicial, presidential, governmental, and departmental) Salieva Shakhsanem Usnatdinovna. (2025). The concept and types of state and their impact on the quality of public services. Key control in public services delivery. The American Journal of Political Science challenges identified include the absence of Law and Criminology, 7(07), 34–40. https://doi.org/10.37547/tajpslc/Volume07Issue07-07 comprehensive legislation and the ineffective application of the Law “On Administrative Procedures”. It offers recommendations for improving the regulatory framework and control practices to enhance the COPYRIGHT transparency and efficiency of the public service system. © 2025 Original content from this work may be used under the terms of the creative commons attributes 4.0 License. Keywords: Public services, control, legality, administrative procedures, digitalization, benchmark. Introduction: The quality and volume of public services, along with continuous improvement in international rankings and indices within the “e-Gov” sphere (including public services delivery), significantly depend on organizational and legal mechanisms that ensure legality and state discipline. This organizational and legal mechanism represents a comprehensive set of measures. These include normative legal regulation, continuous monitoring, control, supervision, prevention, prophylaxis, and accountability enforcement. The mechanism aims to guarantee compliance with established legal norms, high quality standards, and transparency in public service delivery processes. Essentially, it’s a system of measures designed to uphold legislative norms and maintain order in the performance of the aforementioned functions. This framework involves the development and implementation of normative legal acts, the organization of a control and oversight system for government bodies and officials, and the creation of procedures and tools for appealing actions or decisions The American Journal of Political Science Law and Criminology 34 https://www.theamericanjournals.com/index.php/tajpslc The American Journal of Political Science Law and Criminology that may infringe on citizens’ rights. established by law. Legal relations in control and supervision are formalized into a procedural form, According to L. Beschastnova, three main potentially leading to the issuance of a law enforcement organizational and legal methods for ensuring legality act. Control and supervision are carried out by specially and state discipline in the activities of entities authorized state bodies. Controlled entities include not providing public services under administrative and only organizations and citizens but also state and legal regulation have emerged: municipal bodies [3]. State control; E.G. Babelyuk stresses the importance of clearly State supervision; delineating the functions of state control and tasks State control and supervisory activities. related to service provision [4]. In her opinion, such a L. Beschastnova clarifies that state control by executive separation is necessary because, within control and bodies over the proper provision of public services supervisory activities, state bodies focus on verifying encompasses comprehensive presidential and compliance with established norms and rules. At the governmental control, as well as sectoral functional same time, when providing services, their primary goal control by federal ministries and agencies at the is to facilitate citizens' exercise of their legal rights [4]. federal level. At the level of the constituent entities of The aforementioned positions of researchers are the Russian Federation, it includes gubernatorial and significant for understanding state control mechanisms governmental control, along with functional intra- and can serve as a theoretical basis for further research industry control by ministries and agencies [1]. in administrative law and public administration. Furthermore, scientific literature emphasizes that However, in our opinion, in addition to the established control and supervisory activity represents a system of organizational and legal methods of ensuring legality interaction between controlling and controlled and state discipline in the activities of entities providing entities, aimed at ensuring compliance with state- public services in the field of administrative and legal established norms and requirements. As O. Minchenko regulation, we can identify parliamentary, judicial, notes, the key goal of this process is protecting public presidential, governmental control, and control by an interests, which defines its socio-legal significance. In authorized state body. Let's delve into each of these this context, s