Роль всеобщего управление качеством (tqm) в развитии системы менеджмента качества

Аннотация

In this article, theoretical aspects of the origin and formation of the Quality Management System (QMS) are investigated, and the researches of the great scientists of this science are analyzed. Along with this, the study will demonstrate that the study of practice and the theory of quality management is the most important method of scientific knowledge, as a prerequisite for the formation of rational and optimal ways of making a decision of possible problems. Unfortunately, very often quality assurance in companies that have implemented quality standards does not meet the established requirements. The main reason is absence of knowledge of the basic philosophies and foundations of quality. This article will highlight the role of Total Quality Management (TQM) in the development of QMS. In the process of studying and writing the article, various materials of leading experts in the field of quality were used. Studies have demonstrated that these postulates and principles will demonstrate the importance of studying the TQM philosophy for more effective application and implementation of quality standards. Ключевые слова: Менеджмент качества, Система менеджмента качества (далее СМК), процесс, обеспечение качества, всеобщего контроля качества (TQC), тотальный менеджмент качества/всеобщее управление качеством (TQM).