Предпосылки зарождения и формирования системы менеджмента качества и его необходимость

Аннотация

Undoubtedly, the well-being of any enterprise depends on the successful work of management. The study and analysis of scientific knowledge can not be effective unless we consider the history of development. A phased analysis of the evolution of the science of quality management and practice can demonstrate the positive and weak points of the previous experience, present approaches to solving problems in the current time and understand the prospects for development. It is very important to look at the research of great scientists of this science from time to time and understand the evolution of the origin of the Quality Management System, thus it is possible to prevent undesirable results in the management system in the organization. It can be assumed that the study of practice and the theory of quality management is the most important method of scientific knowledge, as a prerequisite for the formation of rational and optimal ways of making a decision of possible problems. Ключевые слова: менеджмент качества, Система менеджмента качества (далее СМК), процесс, хронометраж, бездефектный труд, обеспечение качества, всеобщий контроль качества (TQC), тотальный менеджмент качества (TQM).