IMPROVING THE USABILITY OF A SCHOOL-RELATED MOBILE WEBSITE

Аннотация

Developments in the field of technology have led to the emergence of innovative approaches and new practices in the digital world. Websites - initially designed for information exchange and based on internet platforms - have become increasingly accessible from any location due to the widespread use of mobile devices. Ensuring a good user experience, especially on mobile devices, is critically important for such applications and can significantly affect their long-term usability. From this perspective, usability-focused research not only contributes to the development of websites but also enhances the experiential quality of any digital product offered to users. Keywords:usability, mobileweb, website Introduction. Between 2000 and 2016, the level of Internet use increased by about 9 times, reaching 3.6 billion users. Internet technology has led to the formation of unique innovations and interactive solutions, and today various Internet-based applications have become an integral part of our lives. One of these applications is websites with a wide user base, which provide the opportunity to access the necessary information faster and more conveniently. This creates conveniences for users, such as saving timeand independence from location [1]. In this study, the main (login) page of a school (or educational institution) mobile website is evaluated and usability is improved, especially on one of the most common devices - smartphones. Usability testingwas used as themain method inthis process [2]. Usability testing is an evaluation process based on systematic observation under controlled conditions with potential or active users of a product. The main goal of this approach is to identify as many usability or problem areas as possible in a product, as well as to create a comparison between different products [3]. These tests are usually conducted by directly observing, listening to, or recording participants as they perform a specific task. Themain objectives of these tests are toidentify usability problems, collect qualitative and quantitative data, and assess the level of user satisfaction with the product [4]. This study also used methods such as interviews, voice-overs, video and audio recordings to determine usability. The school mobile website analyzed in the study will be referred to as the “app” from thissection onwards [5]. This section analyzes existing theoretical sources and previously conducted scientific work on theresearch topic. Mobileweb The term "mobile" was formed based on some of the features of devices used in everyday life - namely mobile devices . The main essence of this concept is that the user has the opportunity to freely access information of any content at any time, anywhere. The tools that provide this opportunityare mobiledevices. Thecommon features ofthesedevices are as follows: http://www.internationaljournal.co.in/index.php/jasass 284 Volume 15Issue 07, July 2025 Impact factor: 2019: 4.679 2020: 5.015 2021: 5.436, 2022: 5.242, 2023: 6.995, 2024 7.75  Portable, that is, easy tocarry;  Intended for personal use;  It is almost always withtheuser;  Quick and easy to use;  It has various internet connection options. WWW (World Wide Web) or "Web" for short is a multifunctional hypermedia system that allows users to access information in various formats, such as text, images, audio, video, and animation,in an interactiveand compact way . The mobile web is a technology that allows users to access the information they need anywhere, anytime, and in any form . Thistechnology has taken people out ofthe previously computer-only Internet space and into an independent and mobileinformation environment [6]. Today, most web applications are being adapted to mobile devices in order to respond more quickly to people's needs . Therefore, mobile -friendly websites, which are at the heart of the mobile web environment, is gaining special importance. Since mobile devices have entered our lives, many of their features, such as shape, size, screen, speed, design, and functionality, have evolved. In line with this development, applications developed for mobile devices are also being created in a way that is focused on a specific type of device. This is also true for school websites [7]. websites were once designed primarily for computer screens , this has changed with the proliferation of mobile devices that can connect to the internet. As a result, the design of websites needs to be designed to suit the user's device . School websites, which play an important role in information exchange, need to follow web design standards and user-centered approaches to work effectively ondifferent platforms . From a web developer's perspective, creating consistent, consistent designs across devices with different screen sizes is a daunting task. This is where the concept of Responsive Web Design (RWD) comes in. This concept was first introduced by Ethan Marcotte in 2010, and it uses variable grid structures , res