MIJOZLARGA XIZMAT KO‘RSATISHDA SUN’IY INTELLEKTDAN FOYDALANISH SAMARADORLIGI

Аннотация

This article focuses on studying the efficiency of artificial intelligence (AI) technologies in customer service. Today, AI provides the capability to deliver fast, accurate, and personalized customer services. The article analyzes the advantages of AI systems in customer service processes, including time-saving, error reduction, and enhancing customer satisfaction. It also explores new trends in customer service using AI, the digital revolution, and the future changes associated with the development of AI technologies. Additionally, the article highlights the challenges that arise when using AI in customer service and offers solutions to address them. Keywords: artificial intelligence, customer service, digital revolution, personalized services, automation, chatbots, customer satisfaction, rapid service, error reduction. “RAQAMLI IQTISODIYOT” ILMIY-ELEKTRON JURNALI | 9 -SON WWW.INFOCOM.UZ 282