EMPLOYEE JOB SATISFACTION WITH THEIR RESPECTIVE JOBS IN SRI LANKA – A THEORETICAL REVIEW

Аннотация

Job satisfaction is also an important factor since it determines organization performance as well as employee turnover rate and several other factors that affects workplace. The present study aims at presenting the theoretical analysis of the factors influencing the job satisfaction of the employees of Sri Lanka, the South Asian developing country with unique cultural, economical and social environment. The review also focuses on the impact of the intrinsic motivation by using job contents, organizational recognition, and career advancement opportunities together with the extrinsic motivation by using monetary rewards, work-family balance and work environment of employees. Further, Sri Lankan cultural values, organizational culture and/or economic characteristics that might influence employee satisfaction level are discussed. The study pays attention to expectations and satisfaction levels of employers. Moreover, it explores outcomes of economic transitions such as globalization, technological changes and the labor market in the context of the country. The review also pulls together best practice research activities in order to specify various factors that could be useful for organizations to implement in an effort to boost the levels of employee satisfaction and production within such setting. The suggestions made here are intended to help policy maker/organizational decision-makers interested in enhancing employees’ quality of working life and organizational commitment in Sri Lanka. The future directions for research are also presented, consisting of a call for quantitative analysis of the micro trends by sector and the relationship between generation change and job satisfaction in the Sri Lankan labor market.