THE EFFECT OF SUPERVISOR COMPETENCIES ON WORKFORCE PRODUCTIVITY IN PENANG MANUFACTURING COMPANIES

Аннотация

This study investigates the effect of supervisor competencies on workforce productivity in manufacturing companies located in Penang, Malaysia. The research aims to examine how the knowledge, skills, and behaviors of supervisors influence the performance and efficiency of employees in the manufacturing sector. Utilizing a quantitative approach, data was collected through surveys administered to employees working in various manufacturing firms across Penang. The findings indicate that supervisor competencies—specifically in areas such as leadership, communication, decision-making, and problem-solving—have a significant positive impact on employee performance and productivity. Effective supervisors are shown to foster a more motivated, efficient, and committed workforce, contributing to the overall productivity of the organization. The study highlights the importance of supervisor training and development in enhancing employee performance, with implications for human resource management and organizational development in the Malaysian manufacturing context.