THE INFLUENCE OF PUBLIC LEADERSHIP ON THE LEVEL OF PUBLIC TRUST IN THE CITY OF MEDAN

Аннотация

INTRODUCTION must be based on strong ethical principles and Community leadership focuses on serving the consider the impact on the wider community, public interest and ensuring that community needs where actions with integrity, transparency and are met. Community leaders are responsible for accountability make the leader increase his managing resources effectively for the welfare of knowledge and also his commitment to always the community, where public leadership must pay implementing good governance when he wants to attention to what the community wants and needs, lead, whether leading a company, institution, as especially regarding improving services to the well as government agencies (Ndraha, 2023) . community (Abdullah, Katimin and Susanto, 2018) . Community leaders must act with integrity, Public leaders often work in complex transparency and accountability. Decisions taken environments and must be able to collaborate with https://www.theamericanjournals.com/index.php/tajiir 138 THE USA JOURNALS THE AMERICAN JOURNAL OF INTERDISCIPLINARY INNOVATIONS AND RESEARCH (ISSN- 2642-7478) (SPECIAL ISSUE - NOMMENSEN INTERNATIONAL CONFERENCE ON SOCIAL POLITICS, LAW, EDUCATION, ECONOMICS, AND PSYCHOLOGY (NICSPEEP 2024)) various stakeholders, including the public, civil 2020) . society organizations, and the private sector. Apart from servant leadership, there is also an Community participation in the decision-making innovative leadership model, where this kind of process is very important. Apart from leadership leadership model tends to be creative in making abilities, public leaders must also have strong policies, where even in difficult positions this kind management skills, including strategic planning, of leader has a vision for the future and will tend to budget management, and program performance make new policies that would never have been evaluation (Asdhie Kodiyat & Hakim Siagian, 2020) thought of by leadership in an authoritarian . system. , democratic and also serving (Presilawati, Community leaders must be able to adapt to Febyolla, Haviz & and Nauval, 2023) . environmental changes and lead innovation in the Innovative leadership will be more likely to create provision of public services. They must continue to a new system that benefits society and tends not to look for new ways to improve the efficiency and harm society, while other leadership models are effectiveness of public services. In crisis situations, still unable to improve their ability to create new such as natural disasters or health crises, systems, they are more trapped in outdated community leaders must be able to make decisions bureaucracy rather than reducing the risk of quickly and accurately and provide guidance and convoluted bureaucracy, so something new and a support to the community (Widhyharto, Derajad new system is needed to reduce bureaucracy and Sulistyo, Rahmawati, Desi and Abheseka, 2020) . tend to serve the community, where leaders who Examples of effective public leadership can be are able to serve optimally will tend to be able to found at various levels of government, from central increase trust in leaders while increasing their government to local governments, as well as in strong commitment to always serving the various non-profit organizations whose mission is community (Harahap, Hadi Wahyudi, Humaizi, to serve society. Successful community leaders are Humaizi and Kadir, 2018) . usually able to build trust and legitimacy through Innovative leaders tend to be flexible, where actions that are consistent with public service innovative leaders tend to be able to adjust values and through achieving real results for the strategies or systems depending on situations and community (Efendi, Dian Hari, 2022) . conditions, both internal situations and external The most obvious examples of existing public situations, where innovative leaders tend to be able leadership models are servant leadership and to align policies without being rigid or affected by innovative leadership. Servant leadership is a lengthy bureaucracy (Freddy, Harapan Tua Ricky , leadership model that always goes down to the Achmad, Willya and Nasution, 2022) . bottom or to the community, understands the Medan City is an example of several existing complaints and problems in lower society, and is leadership models ranging from authoritarian, able to translate existing problems into a form of democratic, transactional leadership and policy that is in favor of the community (Rambe, autocratic leadership, where even though there are Elismayanti, Novebri and Pratiwi, 2022) . many leaders in Medan City, there is still low public The characteristics of this kind of leader are always trust in the leader's commitment to continuing to improving the quality of service to the community, serve the community and the leader's commitment always taking policies that benefit the community, to always responding. public complaints, where the and always providing excellent servic