STUDYING FOREIGN EXPERIENCE IN THE DEVELOPMENT OF THE BUSINESS SYSTEM IN OUR COUNTRY

Аннотация

Global digitization has a dramatic impact on the tourism industry, radically renewing the principles of its organization, providing tourism and the traveler himself with information. The article analyzes foreign scientific research on the problem of introducing digital technologies for the development of tourism and other similar fields. KEYWORDS: Tourism, infrastructure, market, business tourism, digital technology. INTRODUCTION Development of tourism infrastructure and creation of an acceptable and comfortable Decree No. PF-5611 "On additional measures tourism environment; Diversification of for the rapid development of tourism in the tourism products and services aimed at Republic of Uzbekistan" was adopted by our different segments of the tourism market; President on January 5, 2019. Based on this Special attention was paid to the improvement decree, the following directions are: of the system of personnel training, retraining “STUDYING FOREIGN EXPERIENCE IN THE DEVELOPMENT OF THE BUSINESS SYSTEM IN OUR COUNTRY” P age 25 | 3 and qualification improvement for the tourism • Checking the activities of agencies and industry, and the tasks to be implemented branches; were determined. • Establishing and adjusting business relations; At the same time, in the Resolution of the • Participation in professional events President of February 6, 2018 "On measures to (exhibitions, conferences, etc.); further improve the activities of the State • Training of employees; Committee for Tourism Development of the • Applying to government authorities of Republic of Uzbekistan" No. PQ-3510, the various countries to obtain certificates, authority of the Tourism Committee and its licenses, permits, etc. implementation The tasks and directions for the formation of tourist infrastructure have Under the idea of "New Uzbekistan, a new been determined. worldview", the main new changes are being implemented through the step-by-step Business tourism is a type of tourism carried digitalization of business processes of tourism out by representatives of enterprises and and tourism industry enterprises, a new digital organizations for commercial (business) paradigm for the development of tourism and purposes or organizing corporate events. hotel activities. Forming. The impact of This type combines the corporate travel digitalization on the tourism industry is industry and the meetings industry, including manifested not only in terms of the business trips for businessmen and introduction of digital technologies into the entrepreneurs (business trips), congresses and business processes of tourism industry exhibitions, and incentive tourism and events. enterprises, but also the traveler himself is changing. Instead of the concept of "business tourism", experts often use the English abbreviation State control of tourist activity is carried out as MICE, which clearly reflects the structure of follows: this type of tourism: • creation of normative and legal documents Meetings - business negotiations, meetings, aimed at regulating and improving conferences; relations in the field of tourism; • to help in bringing the tourist product to Incentives - incentive trips for employees, the domestic and world tourism markets; partners and customers; • standardization and licensing of tourist Conferences - organization of conferences, activities, certification of tourist products; participation in forums, congresses; • Establishing the rules of entry, exit and residence in the territory of Uzbekistan; Events - corporate celebrations of various • allocation of appropriate budget funds for scales, presentations. the creation and implementation of state The main goals of business tourism are: programs for the development of tourism; • protecting the rights and interests of • Meetings and negotiations with partners; tourists, ensuring their safety; It consists of • Holding meetings with management and supporting the provision of personnel for colleagues, representatives of branches tourism activities and the development of and subsidiaries; “STUDYING FOREIGN EXPERIENCE IN THE DEVELOPMENT OF THE BUSINESS SYSTEM IN OUR COUNTRY” P age 26 | 3 scientific research in the field of tourism, Republic of Uzbekistan". January 5, 2019. etc. No. PF-5611