Electronic Engagement A Guide for Public Sector Managers

Аннотация

In this monograph, Peter Chen has successfully performed a difficult balancing act by producing a coherent and comprehensive guide that is well grounded both conceptually and theoretically. Peter’s task was made the more difficult by the fact that he is also writing about concepts that are highly contested, such as ‘public value’ or ‘social capital’. Moreover, the policy and social landscape he traverses is continually evolving and shifting,