How schedule issues affect drug logistics operations: an empirical study in hospitals in China

Аннотация

Purpose – The drug logistics play a crucial role in the hospital service performance. It has been proved that modern logistics concept is a valid access to competitiveness. In order to enhance the comprehensive capability and core competence of hospitals, including the internal support system, there is a great need to have an in-depth and systematic study on the drug logistics system in hospitals. The purpose of this paper is to explore the current situation of the drug logistics and the drug centres operations in public hospitals in China; specifically how the organizational partnerships with the supply chain partners can affect the operational performance. Design/methodology/approach – In this study, the possibility of correlations between schedule instability, partnerships with supply chain partners, and internal drug logistics operation is ninvestigated by modelling, with reference to the previous work of Law et al. (2009), in which collective efficacy of the performance is incorporated into the model.