Are You Being Served

Аннотация

In this age of outcomes measurement, many academic librarians are focused—and rightly so—on making sure they best serve students. Yet students are not the only population of end users on an academic campus. Faculty, too, are conduits not only to students but to library users in their own right. As well, studies of faculty attitudes such as Ithaka’s often show that, even as faculty increasingly depend on library-brokered online access to expensive databases and electronic journals, the off-site availability of modern resources may leave many faculty members less aware of the crucial role of the library in their and their students’ workflow.