Exploring performance management in four UK trade unions

Аннотация

Purpose – The purpose of this paper is to explore performance management in four UK trade unions. Specifically, the extent to which managers in the four unions accept or dismiss the unitarist, disciplinary and performative values that arguably characterise performance management practices. Design/methodology/approach – A qualitative research design was adopted to investigate trade union managers’ interpretations of performance management. Managers were targeted because they held the power to shape performance management practices in their specific areas. The research employed qualitative semi-structured interviews.