Quality Information Systems

Аннотация

Information systems are playing an increasingly critical role within organizations. Information systems’ success and innovation in meeting the needs of systems’ customers are among the critical success factors in many business undertakings. It is, therefore, only natural to expect quality in the design and implementation of information systems, as well as in the delivery of systems services. This book provides a framework for in formation systems in which quality is the overriding concern, hence the term quality information systems.