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Digital transformation in hospitals: evaluating the ROI of IT investments in health systems

PAGE NO. - · Kazi Sanwarul Azim (hospitals: evaluating the) · SUBMITED June (OPEN ACCESS Doctor of Business Administration, International American University, Los) · Maham Saeed (OPEN ACCESS Doctor of Business Administration, International American University, Los) · New York (OPEN ACCESS Doctor of Business Administration, International American University, Los) · Keya Karabi Roy (OPEN ACCESS Doctor of Business Administration, International American University, Los)

The American Journal of Applied sciences · 07 · 2025

Аннотация

Digital transformation of hospitals is transforming the provision of healthcare services through the incorporation of sophisticated information technologies into clinical, operational, and administrative hospital systems. However, even with such heavy investments in the digital health infrastructure, one everything seems to be persistently missing: the ability to accurately assess the return on investment (ROI) of such technologies both in financial performance and patient care outcomes. The research question of this paper is the ROI of IT investments in hospitals; the multidimensionality of the impact of digital systems (Electronic Health Records, Clinical Decision Support Systems, telemedicine platforms, and data analytics dashboards) will be considered. With the quantitative research design, the research study will examine the data provided on the financial reports of the hospital, operational and clinical outcome indicator data to quantify the cost-effectiveness and value- creating measures. The main findings indicate that hospitals at the stage of a developed digital ecosystem are characterized by a significant increase in budget efficiency, a decrease in errors, an increased productivity of the staff, and an increase in the recovery rates of patients. Another revelation of the study is that ROI is not just about financial benefit but also includes The American Journal of Applied Sciences 94 https://www.theamericanjournals.com/index.php/tajas The American Journal of Applied Sciences benefits in workflow streamlining, decision interested parties in hospitals quantify the real return correctness, and long-term viability. This study adds to on investment (ROI) of these information technology this body of evidence by synthesizing, in financial, (IT) investments in a tangible, holistic, and verifiable clinical, and operational spheres, an overall structure manner? of IT investment assessment in health systems. This The issue of ROI measurement of IT investments in research is also novel because of its data science hospitals is a financial as well as a strategic issue. Some approach, cross-functional analysis, and prescriptive of the advantages of digitization can be quantified recommendations that can be used by hospital easily, like the amount of paperwork reduced or the managers and health policymakers. The results speed of the billing cycle, others cannot be so easily highlight a strong necessity of systematic ROI measured, like better clinical decision making or patient assessment plans that will direct prospective digital satisfaction. Besides, most hospitals have difficulty in spending plans and align them with institutional attributing positively changing care delivery to a certain objectives. The paper is an essential source of technological intervention, particularly when the reference in accelerating evidence-based IT adoption change comes along with other organizational in healthcare and achieving optimum value on digital transformations or policy changes. Because of this, the transformation initiatives. real returns on digital investments are frequently unknown or understated, and it can be much harder to enable decision-makers to justify a new initiative or Keywords: Digital Transformation, Hospital IT expand a successful one to other departments or Investments, ROI Evaluation, Healthcare Technology, facilities. Health Systems. The paper will discuss the fact that there is an urgent need to establish a holistic approach to measuring ROI 1. Introduction of digital transformation in hospitals. It will seek to determine and measure the economic, clinical, and The face of the contemporary healthcare sector is operational returns that are brought in by significant IT changing tremendously, and this alteration is because investments. This way, the study transforms the debate of the incorporation of digital technologies into on technology adoption to the real influence on hospital systems. Whether it is patient admission institutional performance and sustainability. Through a through clinical diagnostics or administrative data-driven and multidisciplinary method, this paper processes to discharge planning, hospitals are offers a guideline on assessing the role of digital health increasingly integrating digital technologies to systems in promoting financial sustainability, improved enhance service delivery and efficiency in their patient outcomes, and efficient operational processes operations. Compared with the past, when pursuing within the hospital environment. digital transformation was an issue of innovation by prestige, today it has become a strategic necessity of The main issue of this study is the absence of a standard hospitals aiming to improve the quality of care, lower and universally acknowledged approaches to the expenses, and be sustainable in an increasingly measurement of ROI in healthcare IT. Corporate ROI competitive and resource-scarce setting. Due to models, which are otherwise pop

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Digital Transformation, Hospital IT, Hospital IT Investments, Healthcare Technology, ROI Evaluation, Health Systems
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