MANAGEMENT QUALITY AND COMPETITIVENESS

Аннотация

The growing integration of the world economy is causing managers to pay closer attention to human resources, the quality of goods and services, and the need to adapt to change. In the past four decades most firms pursued the “economies of scale" approach to managing organizations. Big corporations, the Fortune 500s, were the preferred way of doing business. As the 1990s move crisply by, however, big has become synonymous with inefficient, inflexible, and costly.