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РецензированоEN2026

IN MEDIATION: LEGAL ANALYSIS OF THE POSSIBILITIES, POSITIVE AND NEGATIVE ASPECTS OF USING ONLINE PLATFORMS AND ARTIFICIAL INTELLIGENCE

YokubovJasurbek Salimjonugli

Журнал мультидисциплинарных наук и инноваций · 4 · 2026

Аннотация

To date, the trend of using modern technologies in mediation: the possibilities of using online platforms and artificial intelligence, legal analysis of the positive and negative aspects of digitalization has finally replaced the more general "modernization" and "innovation" both from the political lexicon and from the scientific agenda. It is difficult to say how long this trend will continue and what socio-technological phenomenon will replace it. One way or another, the widespread introduction of digital technologies is now an indisputable and obvious fact. This process applies to all aspects of social life, not excluding judicial proceedings and out- of-court dispute resolution, which can be significantly improved through the use of digital technologies. This article analyzes the practice of using digital technologies in various forms of judicial proceedings and types of out-of-court dispute resolution such as arbitration and mediation,and theregulation of legislation. Keywords: judicial proceedings, out-of-court dispute resolution, arbitration, mediation, digital technologies, digitalization, artificial intelligence, mediation. Today, a global digital transformation is also underway. Companies are rethinking their business models and processes within the framework of the digital economy. They are adopting innovativetechnologies such as artificial intelligence, the Internet of Things, process automation, and blockchain to increase their competitiveness and create new value for customers. The most popular technology today is generative artificial intelligence. This study is devoted to studying its capabilities, implementation problems, and prospects for use in the activities of Russian enterprises. Analysis of the latest research and publications. The scientific and methodological basis for writing this article was formed by the works of leading domestic and foreign scientists who studytheuse ofvarious toolsof innovativetechnologies in theglobal and domesticbusiness environment. The use of artificial intelligence in mediation courts promises a revolution in the field of justice, which offers a number of benefits both for the arbitrators themselves and for the parties to the dispute.Benefits ofusing AI: Increased efficiency: Automate routine tasks: Artificial intelligence can automate many tasks, such as collecting and analyzing evidence, legal research, and drafting decisions, freeing up time for more complex mediationtasks Speed ​ ​ up the process: AI can save time spent on resolving disputes by automating parts of theprocess. Deeper data analysis: AI can analyze large amounts of data, allowing you to make more informed and accuratedecisions. Improve access to mediation: Reduce costs: AI can make mediation more accessible to parties withlimited financial resources. Simplify the process: AI can make the process more understandable and accessible to non-legal https://ijmri.de/index.php/jmsi volume 4,issue5,2025 381 entities. Data analysis systems: AI can analyze large amounts of data, such as contracts and financial statements, and identify hidden patterns and regularities. Virtual assistant systems: AI can serve as virtual assistants to mediators and disputants by providing information, answering questions, and automating parts of the process. While there are positive aspects to using artificial intelligence in mediation, there are also aspects that require serious consideration when it comes toits operation.1 Ethics and impartiality: It is important to ensure that the AI ​ ​ is impartial and does not discriminateagainst any party to thedispute. • Transparency and explanation of decisions: It is necessary to ensure the transparency of the work ofthe AI​ ​ and thepossibilityof explaining thedecisions made. • Legal framework: It is necessary to develop a legal framework for the use of artificial intelligence in mediation courts. Artificial intelligence has great potential to change the mediators, making it more efficient, objective and convenient. However, a number of problems and these problems need to be resolved to ensure the safe and ethical use of AI in the field of justice. At the same time, mediation technology is understood as a set of tools, methods and techniques that mediators use to assist the parties in resolving the dispute. The implementation of mediation technology requires professional skills in the field of legal communication, analysis and dispute management, negotiation. The mediation technologies used should be aimed at reducing costs, resolving disputes more quickly, and achieving results that preserve and sometimes even improve relations between the parties. It should be noted that the role of the mediator in resolving a dispute varies across legal systems. In the Arab (Muslim) approach to mediation, the status and authority of the mediator, as well as the respect of the parties for him, are crucial for reaching agreed-upon compromise solutions. In Muslim culture, the mediator is per

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judicial proceedings, out-of-court dispute resolution, arbitration, mediation, digital
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