Social Factors of Education Quality Management System Implementation

Аннотация

The quality management system is an administrative-managerial tool consisting in the formalization of actions by developing standards designed to coordinate the interaction of employees and controlling their implementation in order to ensure the compliance of the parameters of the activities of higher educational institutions with the established requirements. In the article, the author examines the features of the quality management system in the management mechanism of higher education institutions; the relationship between the expected results of its implementation and implementation, as well as conducted a sociological study and presented the results of the analysis in order to study the attitude of the faculty and staff of the university to this management resource.